March Healthcare Update

This is the March 2013 UnitedHealthcare Newsletter and Bulletin sent to all Valley Schools Employee Benefits Trust (VSEBT) members.  Each month their tens of thousands of members who work at school districts throughout the state get the latest in health news, updates on regulatory changes and free webinars.  What does your health provider do for you?  If you want more information, please contact Sheri Gilbert at Valley Schools at 623-594-4370.  It is unfortunate that not every plan provides such up-to-date information each month.

Pardon the formatting, it was drawn from an email forwarded to our press release department.

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Monthly Business Communications
March 2013
In This Issue

Important Links:


United for Reform –

Resource Center


2013 Wellness Calendar & Source for Women



Pharmacy News:

Learn more about Mail Order

“Not all drugs are created equal” – Cost and Value are not necessarily the same – View Total Health Care Value

Keep informed about OptumRX Transition


Important eServices update:


Please read about the new demos and videos soon to be displayed at:



Dear Districts,

Please see the attached March Care 24 Health Bulletin, Calendar and Poster, focused on “Getting Help for your Aching Back”.

Back pain affects about 80% of Americans at some point in their life. Back pain can range from a dull, constant ache to a sudden, sharp pain. Most back pain goes away on its own, though it can take time. While most backaches can be treated with self-care, if your pain is severe or doesn’t improve after three days, call your doctor. Or, if your pain is the result of an injury, make sure to get medical attention.

Depending on what kind of back pain you have, there are a wide variety of treatment options available:

If your pain is acute – pain that starts quickly and lasts less than six weeks, you may want to take acetaminophen, aspirin or ibuprofen to ease the pain. If your pain is chronic – lasting more than three months, your doctor may suggest hot or cold packs, certain exercises, medication, changes in how you move and sleep, alternative treatments such as acupuncture, injections or surgery.

To learn more about coping with low back pain, go to

Make the most of our Care24 service. When you call you get one-on-one help from experienced professionals who are here for you and all your health and wellness concerns. Call 1-866-271-7340 to get started.

Please remember that full Care24 services are not isolated to medial consultation. There are other licensed professionals available to assist you with counseling needs, financial issues and legal consultation.

Please see the below recap to provide you updated information on Health Care Reform, Optum RX, Source4Women and Employer eServices.

Thank you for being a valued customer and please let us know if you need anything,


Mark Baggot

Sr. Field Account Manager



UnitedHealthcare Profile and Preference Center – your source for UnitedHealthcare Communications!



Multicultural Sites offered by UnitedHealthcare




If you would like information on our Plan Bien program, please contact your Field Account Manager.








Just a little St. Patrick’s Day Trivia:


St. Patrick was actually born in Great Brittan near Kilpatrick, Scotland


St. Patrick’s Day use of the leprechaun has no direct relationship to St. Patrick and actually originates from a 1959 Walt Disney movie featuring a very American version of Irish folklore characters. This American leprechaun quickly evolved into a highly recognized St. Patrick’s Day symbol.


Boston was the first U.S. city to officially celebrate St. Patrick’s Day.


A “shillelagh” is a short and stout oak club.



Health Reform

United for Reform Resource Center

Welcome to a new era of health care.

When President Obama signed the Patient Protection and Affordable Care Act (PPACA) into law on March 23, 2010, we entered a new era of comprehensive health reform. The act includes several provisions which are designed to expand coverage, control health care costs, and improve the health care delivery system.


Our goal at UnitedHealthcare is simple: to help you understand what health reform means for you. New laws. New benefits. From children to seniors, changes are happening – we are with you every step of the way.


Please log onto for more information as you need.

2013 Wellness Calendar & Source4Women

Please see the attached 2013 wellness calendar. March focuses on “Healthy Fast Food”. Please join the seminar at the Source4Women site on Must Eat Foods for You and Your Family. That webinar will be March 12, 2013.


Please also view healthy recipes on

In addition to the seminar, submit your health recipe for a chance to win $2,000 in groceries! $$$$$$$$$$$$

Upcoming Online Seminars



Must Eat Foods for You and Your Family

Kathleen Zelman, MPH, RD
March 12 – 12:30 p.m. (ET), 11:30 a.m. (CT)
Register now | Speaker biography | Speaker blog

Good nutrition starts in the kitchen. The foods you choose to stock your pantry and refrigerator are the foundation for healthy meals and snacks. Upgrade your kitchen with our healthy cooking tips, simple recipe swaps, and great ways to pump up the protein and make your favorite recipes and meals healthier. Getting kids to enjoy and embrace a healthy diet may be a real challenge for parents. By loading your shelves with delicious and nutritious foods, your kids will stop begging for junk food. Join us for this informative webinar that will give you tips and tricks to help your family make healthier food choices and develop good eating habits that can last a lifetime.


Previously Recorded Seminars

Unable to attend the live broadcast? You can still watch previously recorded seminars on Source4Women. All seminars will be recorded and made available on the site a few days after the live event. See all previously recorded seminars.

Pharmacy News:

About UnitedHealthcare pharmacy services

UnitedHealthcare pharmacy provides full-service pharmacy management and OptumRx Mail Service solutions for United Healthcare’s commercial business. With more than 30 years of integrated pharmacy and medical management experience, we take a total health care approach to supporting better health for members, and lowering total costs for you and your employees.


We have a long history of leading the PBM industry in innovative total cost management – from introducing the first 3-tier drug benefit to integrated clinical services and member support. Plus, our OptumRx Mail Service Pharmacy specializes in the delivery, clinical management and affordability of prescription medications and consumer health products. (

Important eServices Update:

New, Redesigned Employer eServices Portal Launches March 18

UnitedHealthcare will launch a new, redesigned Employer eServices® portal on March 18. The portal will feature streamlined navigation, intuitive design and state-of-the-art tools, making it easier than ever for customers to administer benefits online, as well as launch workplace wellness initiatives.


The portal will be the result of years of research, including nearly 100 interviews with end users. Once launched, it will be the cutting-edge, source-of-truth benefits management system for UnitedHealthcare’s brokers, consultants and customers.


Employer eServices Portal Improvements – What’s New:

· Dashboard

· Navigation

· Health and Wellness Tools

· Notifications and Alerts

· Training and Resource Materials

  • · Watch for informational webinars later in March!



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